Last updated: 1 June 2026
Acalution recognises that information security is fundamental to the trust placed in us by clients, business partners and stakeholders.
We are committed to protecting information entrusted to us through the application of appropriate technical, organisational and operational safeguards designed to support confidentiality, integrity and availability.
Our approach to information security is risk-based and proportionate to the nature of our business, client requirements and applicable legal and contractual obligations.
Information security is overseen by Acalution management and forms part of our broader operational risk and governance framework.
Security considerations are incorporated into:
Security responsibilities are assigned and reviewed as part of normal business operations.
Acalution utilises professionally managed infrastructure and hosting environments to support its business activities and client services.
Depending on the nature of an engagement, client solutions may be deployed within dedicated environments managed by the client, managed by Acalution on behalf of the client, or operated through selected third-party infrastructure providers.
Infrastructure design, access controls and operational processes are implemented with consideration for security, resilience and client requirements.
Access to systems, applications and information is restricted to authorised individuals based on business need.
Security measures may include:
Access rights are intended to be limited to those necessary for the performance of assigned responsibilities.
Acalution seeks to protect personal data and confidential business information through appropriate organisational and technical measures.
Such measures may include:
Personal data is processed in accordance with applicable legal, regulatory and contractual requirements.
Further information is available in our Privacy Policy.
Acalution may engage third-party providers to support business operations and service delivery.
Where appropriate, providers may be assessed with regard to:
Third-party relationships are managed in accordance with business requirements and risk considerations.
Operational activities may include monitoring and logging measures intended to support:
Monitoring activities are conducted in accordance with applicable legal, contractual and privacy obligations.
Acalution maintains procedures for identifying, assessing, managing and responding to security incidents.
Where appropriate, incident response activities may include:
The objective of incident management is to minimise operational impact and support the timely restoration of services.
Acalution recognises the importance of operational resilience and continuity of service.
Business continuity considerations may include:
Acalution appreciates the responsible reporting of potential security vulnerabilities.
Individuals who identify a potential vulnerability affecting Acalution systems or services are encouraged to report it promptly and responsibly.
Reports should include sufficient information to allow investigation and validation.
Acalution requests that researchers:
Security-related enquiries or responsible disclosure reports may be submitted to: security@acalution.com
Alternatively, enquiries may be directed to: contact@acalution.com
Registration No.: CHE-209.116.093
Telephone: +41 41 711 66 99
Registration No.: 201436965M
Telephone: +65 6250 9559